Privacy disclaimer

Privacy disclaimer

At, we respect your privacy and strictly adhere to the privacy rules that the law imposes on us. Through this privacy statement, we inform you on the manner in which we deal with the personal information (“personal data”) that we collect from you and on the rights, you may exercise within that framework.

1. Responsible party and Data Protection Officer

The company responsible for the collection of your personal data, governed by Swiss law, is Vacanceselect International AG, based in Geneva, Switzerland at (1227) Rue du Tir-au-Canon 4. This company has appointed the private limited liability company Vacanceselect Europe B.V., based in Alkmaar, the Netherlands, as its representative on privacy issues, at which company the Data Protection Officer has been appointed. This officer can be reached at the email address or by post at: Vacanceselect Europe B.V., Comeniusstraat 8, 1817 MS in Alkmaar.

You have the right to object to the collection of your personal data at any time. You may indicate this in writing, with reason, to the Data Protection Officer.

2. Purposes

We collect your personal data for one or more of the following purposes:

a) Execution of your travel agreement;
b) Processing of the payment;
c) Sending of our newsletter and direct mail;
d) The creation of your account;
e) Communication by telephone, e-mail or chat, through social media or otherwise, to be able to receive our services;
f) Informing you on changes in our services and products;
g) Research and analysis to improve our services and products;
h) Supporting the conclusion of a travel agreement;
i) Analysis of your browsing behaviour on the websites managed by us, in order to improve these websites and to tailor the range of services and products to your preferences;
j) Execution of activities, such as a competition or quiz, in order to generate traffic to the websites managed by us.

3. Bases

The collection of your personal data always includes one of the following statutory duties:

A. The execution of the travel agreement that we conclude with you;
B. Your authorization;
C. Promoting a legitimate interest, namely direct mail.

4. Recipients

Your personal data may be provided to the following parties:

a. Operators and managers of the affiliated holiday accommodation where you will stay during a booked holiday;
b. The travel insurance provider if you take out a travel or cancellation insurance with us;
c. Companies that analyse your data at our request for the purpose of improvement of our services and marketing;
d. Companies that store your data (exclusively) on our behalf;
e. Ministries and emergency services in the event of emergencies.
f. Social media and ad networks for the purpose of targeted advertising campaigns

5. Retention period

We never keep your data for longer than necessary for the purpose for which they were collected. After this period, your data will be destroyed. Third parties who may receive information from us after the expiry of this period or, if earlier, after the expiry of their services, shall return or destroy your personal data.

6. Your rights

Based on the law, in certain cases, you are entitled to the following:

I. Inspection of all personal data that we have collected from you and to receive a copy of that data;
II. Improvement and supplementation of your data so that errors or inaccuracies can be corrected;
III. Deletion of your personal data or temporary suspension of their processing;
IV. Receiving, in a structured form, a digital file of all personal data that we have collected from you, so that you can transfer your data to another party;
V. The withdrawal of a previously granted consent to the processing of data;
VI. Submitting a complaint to the supervisory privacy authority if you believe that your rights are being violated.

You may submit the above requests in writing to our Data Protection Officer.

7. Automated decision-making and profiling

On the basis of your personal data, we can make predictions in an automatic way that say something about your personal preferences and interests. In that way, we can provide offers that correspond to your personal situation and preferences. If you object to these for any reason, you can let us know.

8. Security

Your personal data are in good hands with us. We take all security measures necessary to prevent the breach of your data as much as possible. If we make use of third parties, we will conclude a separate agreement with them, wherein the third party must guarantee that appropriate and organisational measures are taken to protect your data.

9. Cookies

Cookies are used on websites we manage. Cookies are small text files that, during your visit to the website, are placed on your computer, tablet or smartphone, and through which information is collected about your surfing behaviour. Your rights with respect to cookies are included in our Cookies Policy.

10. Effective date

These regulations shall enter into force on 25 May 2018.